Sharing Station Setup
The Sharing Station is a kiosk where guests find their photos and get them their way: print, text, or email. It's a tool in the BrandStudio app, on an iPad or a Mac.
What you need- An iPad or Mac running the BrandStudio app, signed in to the event
- For printing: a Mac connected to the printer. iPads send their prints through the Mac station.
- A supported dye-sub printer. DNP DS620 prints 4x6, 5x7, and 6x8; DNP DS820 prints 8x10, 8x12, 8x4, 8x8, and 6x9.
1. Open the Sharing StationOpen the event in the app and tap Sharing Station.
2. Set up the printer (Mac)The Mac prints through macOS, so add the printer to the Mac first. Then open Staff Menu → Printer Settings in the Sharing Station and pick it. Do a test print on the paper you'll use.
3. Choose what guests can doIn the portal, open the event's Sharing Station tool:
- Event Delivery decides whether this event hands photos over by text, email, or print at all
- Photo Actions decides which buttons guests see at this station
- A print limit per guest keeps one person from emptying the paper
4. Run itGuests find their photos by badge or QR scan, by session, or (if the event has it) by face, then pick print, text, or email.
Common print problems
Prints are cropped wrong: check that the paper size in Printer Settings matches what's loaded.
Printer goes offline: check the USB cable and that the printer hasn't gone to sleep, then pick it again in Printer Settings.
Out of paper or ribbon: load more; queued prints go out when the printer is ready.
Tips- Test with the exact paper the day before
- Keep a spare roll and ribbon at the station
- Put a sign with the QR code by the station so guests arrive readyConfigure Sharing Station
What you need- An iPad or Mac running the BrandStudio app, signed in to the event
- For printing: a Mac connected to the printer. iPads send their prints through the Mac station.
- A supported dye-sub printer. DNP DS620 prints 4x6, 5x7, and 6x8; DNP DS820 prints 8x10, 8x12, 8x4, 8x8, and 6x9.
1. Open the Sharing StationOpen the event in the app and tap Sharing Station.
2. Set up the printer (Mac)The Mac prints through macOS, so add the printer to the Mac first. Then open Staff Menu → Printer Settings in the Sharing Station and pick it. Do a test print on the paper you'll use.
3. Choose what guests can doIn the portal, open the event's Sharing Station tool:
- Event Delivery decides whether this event hands photos over by text, email, or print at all
- Photo Actions decides which buttons guests see at this station
- A print limit per guest keeps one person from emptying the paper
4. Run itGuests find their photos by badge or QR scan, by session, or (if the event has it) by face, then pick print, text, or email.
Common print problems
Prints are cropped wrong: check that the paper size in Printer Settings matches what's loaded.
Printer goes offline: check the USB cable and that the printer hasn't gone to sleep, then pick it again in Printer Settings.
Out of paper or ribbon: load more; queued prints go out when the printer is ready.
Tips- Test with the exact paper the day before
- Keep a spare roll and ribbon at the station
- Put a sign with the QR code by the station so guests arrive readyConfigure Sharing Station
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