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Common questions
How do guests get their photos?
They scan a QR code or tap a text or email link to a gallery branded as your event — no app to download. A guest can also take one selfie and Face Match surfaces every photo they appear in.
How fast do photos reach guests?
In seconds. With tethered capture, a shot can land on a guest’s phone moments after you press the shutter — while they’re still at the event, not days later.
What happens if the venue WiFi drops?
Capture keeps going. Your photos are safe on the device and upload automatically the moment you’re back online — nothing is lost.
Whose brand do guests see?
Yours. Every gallery, link, and photo carries your logo, colors, and domain. BrandStudio stays invisible — guests only ever see your brand.
How does Face Match work?
A guest takes one selfie and within seconds sees every photo they’re in. It’s included on every plan, so guests find their own photos without you sorting or emailing anything.
What do I need to run an event?
An iPhone or iPad to shoot, or a tethered mirrorless or DSLR through a Mac. No special hardware — if you have a phone, you can run an event.