Troubleshooting

This error means you need to start a session before the desktop app will watch for photos.

Photos appear but aren't linked to a guest?

Guest search not finding who you're looking for?

Desktop app showing "Disconnected"?

Photos stuck in the upload queue?

Thumbnails may appear blurry if they were created before the quality improvement update.

Session times should display in your local timezone.

Session cards should display the correct number of guests.