When Do Guests Get a Text or Email?
Guests are told their photos are ready once per session, as soon as that session's photos have finished uploading.
After the photos are uploadedThe message goes out once every photo from that session has reached us. On slow internet it arrives a little later, by itself. You don't need to resend.
A new session is a new messageIf a guest comes back for another session, they get another message for it, even a few minutes later.
Guests who type their number or emailA guest who types their phone number or email (or scans in, or is added by your team) gets a message every time they do it.
Guests recognised by faceGuests we recognise automatically get up to 4 messages per event. After that, new photos simply appear on the link they already have.
Two messages close together become oneIf two messages for the same guest would go out within about two minutes, we send one. The link opens all of their photos.
An empty session never sendsIf a session has no photos, nobody is messaged.
What you see on the iPad while it waitsIf you tap Send before the photos have finished uploading, the iPad shows "Will send when photos finish uploading". The message goes out by itself as soon as they arrive.
Testing tipWhen you run many test sessions in a row with your own number, expect a text for each session. That is the same thing your guests would get.Messages & Delivery
After the photos are uploadedThe message goes out once every photo from that session has reached us. On slow internet it arrives a little later, by itself. You don't need to resend.
A new session is a new messageIf a guest comes back for another session, they get another message for it, even a few minutes later.
Guests who type their number or emailA guest who types their phone number or email (or scans in, or is added by your team) gets a message every time they do it.
Guests recognised by faceGuests we recognise automatically get up to 4 messages per event. After that, new photos simply appear on the link they already have.
Two messages close together become oneIf two messages for the same guest would go out within about two minutes, we send one. The link opens all of their photos.
An empty session never sendsIf a session has no photos, nobody is messaged.
What you see on the iPad while it waitsIf you tap Send before the photos have finished uploading, the iPad shows "Will send when photos finish uploading". The message goes out by itself as soon as they arrive.
Testing tipWhen you run many test sessions in a row with your own number, expect a text for each session. That is the same thing your guests would get.Messages & Delivery
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