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Messaging

Every guest gets a text with their photos.

Their name and gallery link are filled in for you, and the text carries your name. Schedule a thank-you days later, or resend to anyone who missed it.

Messaging

AGC Annual Convention

Photo Delivery

Sent when guests register and when their photos are ready.

Registration WelcomeSent when a guest registers at the event
Photos ReadySent when photos are matched to a guest
SMSSend via text messageEmailSend via email
Make every message sound like you.Customize your guest messages with the Deliver membership.Unlock with Deliver
SMS Template
Email SubjectPhotos from {event_name}
Email BodyYour photos from {event_name} are here — view and download them all below.

Thank You & Follow-up

Post-event thank-you and anniversary ‘On This Day’ messages.

Rebuilt in HTML from the portal’s Messaging tool. Every plan sends the default text; writing your own wording is Deliver and up, and Thank You is on Engage. Texts come from one shared number. The guest’s name is a sample.

Resurface their photos later with On This Day

A year after the event, guests get a text: their photos, back on their phone, on the anniversary. On This Day is built and switching on account by account — it is off until it is turned on for your account, and you get notice before anything sends.

  • Sends on the event’s anniversary once you turn it on for that event
  • Each guest gets their personal gallery link
  • You get 48 hours’ notice before it sends
On This DayComing soon
Apr 5, 2026Gallery delivered to 312 guests
Apr 7, 2026"Thanks for coming to the Fuel Our Future Gala. Your photos are still here."
Apr 5, 2027"One year ago today…" — resurface gallery
3 photos from your night at the Fuel Our Future Gala

Personalize guest messaging

Every SMS and email that goes out is yours to control. Registration texts, photo-ready messages, thank-yous — write them the way your brand speaks.

  • Custom templates for SMS and email per event
  • Merge fields for guest name, event, and gallery link
  • Defaults cascade: set once at the company or brand, override per event
Message Template
Template
Hi {name}, your photos from {event} are ready! View them here: {gallery_link}
Preview
Hi Sarah, your photos from Fuel Our Future Gala are ready! View them here: gallery.yourbrand.com/sarah

Send at the right moment

Gallery links at 9am the morning after a late gala. A thank-you two days later. A resend to anyone whose first text failed. You set the timing.

  • Schedule messages for a specific date and time
  • Send to everyone, today’s guests, guests with photos, or failed sends
  • Edit or cancel a scheduled message until it sends
Scheduled Messages
Gallery deliveryApr 6 · 9:00 AM
Sent
Thank you follow-upApr 8 · 10:00 AM
Queued
Resend to failed sendsApr 9 · 11:00 AM
Queued
On This DayApr 5, 2027 · 9:00 AM
Coming soon

Your brand, not ours

Emails show your name as the sender, carry your logo and colors, and replies come to you. Texts carry your event name in every message. The only BrandStudio mark is a small “Powered by” line in the email footer.

  • Brand colors and logo in every email
  • Your sender name and reply-to, per event, brand, or company
  • Delivery tracking that counts people, not retries
Your Brand Eventsphotos@yourbrand.com
Your photos from the Fuel Our Future Gala
Hi Sarah, thank you for joining us! Your branded photos are ready to view and share.
View My Photos
Sent by Your Brand Events · Powered by BrandStudio

The messaging journey

Every touchpoint is a chance to keep your brand in front of guests. Here's how it plays out.

During the event
Instant delivery
Photos are delivered via SMS the moment they’re captured. Guests share while the energy is high.
SMS"Sarah, your photos from the Fuel Our Future Gala are ready! View them here…"312 guests delivered
Morning after
Post-event follow-up
Gallery link at 9am. Guests wake up to their photos, re-share on social, and your brand rides the wave.
Email"Your photos from last night are ready to download and share…"Scheduled · 9:00 am
A few days later
Thank-you
A thank-you goes out a set number of days after the event, with their gallery link one more time.
Email"Thanks for joining us at the Fuel Our Future Gala. Your photos are still here…"Sends 2 days after
Anytime
Catch the misses
Resend to guests whose last message failed — a wrong digit fixed, a full inbox cleared — so nobody is left without their photos.
SMS"Sarah, your photos from the Fuel Our Future Gala are ready. View them here…"Failed sends only
A year later
On This Day
Their photos come back on the anniversary. Built and switching on account by account, with notice before it sends.
SMS"One year ago today… remember the Fuel Our Future Gala? Your photos are still here."Coming soon

Resend event photos weeks later.
Your brand comes with them.

Every plan texts and emails guests when their photos are ready. Writing your own wording starts on Deliver. Scheduled follow-ups (a thank-you after the event and an On This Day message a year later) come with Engage and Custom.

Request an inviteAll tools

Common questions

Can I customize the SMS and email copy guests receive?

Yes — at the company, brand, or event level. Defaults cascade down, so most teams set a short template at the company level and only override at the event level for special occasions. Variables like {guest_name}, {event_name}, and {gallery_url} personalize every message automatically.

What is the On This Day feature and when would I use it?

On This Day texts guests their photos again on the event's anniversary. It is built and being switched on account by account: it is off by default, it is turned on for a whole account, and an operator gets 48 hours' notice before anything sends. Ask us if you want it for your account.

Does BrandStudio send from our own domain or from a shared sender?

Texts go out from one shared BrandStudio number, and they name your event; on Deliver and up you can write them in your own words. Emails come from BrandStudio's sending address but show your name as the sender, and replies go to your address. You set the sender name and reply-to per event, brand, or company.

Can I schedule messages to send later or trigger on a specific action?

Scheduled messages go out at a date and time you pick, to everyone at the event, today's guests, guests with photos, or guests whose last message failed; you can edit or cancel them until they send. The thank-you message sends a set number of days after the event. Photo-ready texts fire on their own as photos match.